An AI-native CRM replacing legacy systems by auto-building from your communications.

Founding Customer Support Engineer

San FranciscoHybrid$170K - $195K4 - 6 years
You are the engineer who finds joy in untangling complex API issues while directly shaping the product roadmap for enterprise clients. Instead of following scripts, you will deploy custom Python and JavaScript solutions to ensure our self-building CRM integrates seamlessly with customer workflows. This role demands a builder who views every support ticket as a chance to harden the platform against the next wave of AI adoption.

What they're looking for

  • 4 to 6 years of experience blending technical support with software engineering or forward deployment.
  • Proficiency in Python and JavaScript for debugging REST APIs and writing integration scripts.
  • Deep familiarity with B2B SaaS ecosystems, particularly regarding email, calendar, and meeting data.
  • Ability to communicate complex technical concepts clearly via Slack and direct client channels.
  • Track record of thriving in early-stage environments where processes are built from scratch.

Tech stack

REST APISlackPythonJavaScript

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We use AI to help match your experience to the roles where you fit best. A member of our team reviews every application, and all hiring decisions are made by people.

This role is one we're recruiting for on behalf of a client company; the client's identity is kept confidential at this stage. A Fluency recruiter will follow up with details.

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