Platform for building AI voice agents that handle customer calls autonomously
Senior Language Engineer
You'll spend mornings debugging why a voice agent mispronounced 'February' in production, then afternoons architecting new phoneme pipelines that make synthetic speech indistinguishable from a patient human representative. The systems you build determine whether a caller hangs up frustrated or completes their task without realizing they spoke to software. Your Python modules will process millions of utterances monthly, directly shaping how enterprises replace rigid phone trees with conversational AI.
What they're looking for
- 2+ years shipping production data systems, with substantial Python and pipeline architecture experience
- Deep familiarity with speech processing, phonetics, or conversational AI datasets
- Proven ability to measure and improve language model outputs using structured evaluation frameworks
- Comfort working on-site in San Francisco or the South Bay with tight collaboration across applied science and product teams
- Track record of building data infrastructure that scales from thousands to millions of daily interactions