Agentic AI platform serving community banks and credit unions
Chief Engineer (Staff Engineer)
You'll spend mornings reviewing autonomous voice-system logs to spot edge cases in customer intent routing, then refactor the React components that bankers actually stare at for eight hours. Afternoons drift between pairing with the NLP team on Python inference pipelines and untangling NodeJS bottlenecks in the real-time escalation layer. This is hands-on construction of systems that handle millions of member interactions without a human in the loop.
What they're looking for
- 6+ years shipping production code, with genuine depth in Python, React, and NodeJS—not 'exposure,' shipped features under load
- Track record architecting across voice, digital, or assisted channels; familiarity with banking core integrations preferred
- Demonstrated technical leadership without direct report mandates: mentoring senior ICs, setting code review standards, driving cross-functional decisions
- Experience with agentic AI systems or conversational interfaces in regulated environments (healthcare, finance, insurance)
- Comfortable in San Francisco or working remotely with periodic travel for in-person design sessions