Leading marketplace for user-generated content creators

Support Engineer

New YorkHybrid$120K - $160K0 - 5 yearsReferral bonus eligible
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As a key member of a growing team, you'll work closely with creators and internal stakeholders to resolve technical issues and implement solutions. This role demands a unique blend of technical expertise and customer-centric problem-solving. You'll leverage tools like Intercom and Stripe to drive support and solutions. In this hybrid role based in New York, you'll collaborate with a tight-knit team to drive success in the creator economy.

What they're looking for

  • 0-5 years of experience in a support or solutions engineering role
  • Proficiency in Intercom, Slack, and Stripe or similar technologies
  • Strong problem-solving skills with a customer-centric approach
  • Ability to work in a hybrid environment with a team based in New York

Tech stack

IntercomSlackStripe

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This role is one we're recruiting for on behalf of a client company; the client's identity is kept confidential at this stage. A Fluency recruiter will follow up with details.

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