Funded AI healthcare startup building generative solutions for call centers
Agent Software Engineer
You'll work as an Agent Software Engineer at a healthcare AI company transforming how patient care navigation operates in call center environments. This role bridges product engineering and customer solutions, requiring you to deploy, customize, and support AI-driven systems for healthcare organizations. You'll work on-site in San Francisco with a team of 110, collaborating across product and customer success to ensure our generative AI solutions deliver real value in healthcare workflows.
What we're looking for
- 1–5 years of software engineering experience with Python and/or TypeScript
- Experience deploying or supporting AI/ML systems in production environments
- Ability to troubleshoot complex integrations and customize solutions for customer needs
- Strong communication skills to work across product, engineering, and customer teams
- Understanding of healthcare domain context or call center operations a plus